Shipping Policy
At Gulnaar, we are committed to delivering your order with care and efficiency. All orders are processed within 8 - 12 business days (excluding weekends and public holidays). Delivery timelines may vary during festive seasons, sales periods, or due to unforeseen courier delays.
Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment. Please ensure that your shipping details are accurate at checkout, as we are unable to redirect orders once dispatched.
For any shipping-related queries, feel free to contact our team — we’re always happy to assist.
Return & Refund Policy
At Gulnaar, each piece is thoughtfully created in limited quantities with great attention to detail. As a result, we do not offer returns or refunds once a purchase is made. We kindly encourage you to review the size guide and product information carefully before placing your order. In the rare case that you receive a damaged or incorrect item, please reach out to us within 48 hours of delivery, and we will be happy to assist you.
We truly value your understanding and support. 🌸